Activating Guest Communication Services on a listing

Guesty's Guest Communication Services feature (GCS) is a premium service feature, additional charges will apply.  Follow the steps below to get in touch with an expert and activate this service on your account.

Important:

If you use Guesty's Auto Response and choose to activate GCS, you don't have to deactivate Auto Response. Even if an Auto Response is sent to a guest, our GCS team will still see their message and be able to handle it.

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click  and select Guesty add-ons.
  3. Under "Available add-ons", click Guest Communication Services.
  4. Click Talk to an expert.
  5. You will be contacted shortly by an expert to answer any questions and activate GCS.
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