Updating your company information or address

Guesty is required to obtain your business information in order to comply with global regulations. This information is fully compliant with privacy and GDPR regulations and will not be used for any other purpose.

Important:

Any request to change company name, zip code, and/or Tax ID requires a new contract to be signed with the updated information.

When updating your company address, all other required fields must also be completed to ensure that all information is up-to-date, including your VAT or Tax ID.

Company information fields explained

Business type

Individual or business entity. A business entity is formed and administered as per corporate law, which engages in business activities, charitable work, or other permitted activities, and includes corporations, partnerships, trusts, and NGOs. An individual is one who has their own legal personality, an individual human being and is not formed or administered as per corporate law. 

VAT or company Tax ID

The number used as an identifier for tax purposes. This may be referred to as a business number or fiscal registration number in your country.

If you are an individual and do not have company information, provide your personal identification number or tax identification number.

Contact details

The contact information of the individual Guesty should contact in case more information is required.

Update company information

Pro users Lite users

Update company information

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select the Setup mode.
  3. Click Account settings.
  4. In the left menu, click Company info.
  5. Update the relevant fields.
  6. Scroll to the bottom, click the checkbox then click Submit.

Company name

Contact us with your updated company information (including current address), and your request will be escalated to the relevant team to prepare a new contact for you.

Business address

If you need to update your country or zip code, contact us.

VAT or Tax ID

In some cases, the VAT / Tax ID will be greyed-out and you will be unable to update it. Contact us for assistance.

Time zone

Your account's time zone is based on its geo-location. To update your account's time zone, contact us.

Tip:

When contacting our CX team, make sure to provide the full address information, including the name of the street, number, country, city, and zip code.

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