PointCentral

PointCentral is the largest provider of enterprise-class, smart home property automation solutions in the vacation rental market. Follow the instructions below to connect PointCentral to Guesty.

Copy the Guesty API key

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click
  3. Click Guesty Marketplace.
  4. On the PointCentral thumbnail, click Connect.
  5. In the top right corner, click Connect.
  6. Click the API Key to copy it.
  7. Click Ok.

Connect PointCentral with Guesty

Step by step:

  1. Contact PointCentral in order to set up an account.
  2. Request to connect to Guesty.
  3. Provide the API Key.

Sharing key code with guests

In order to share the key codes with your guests you must set up Automated Messages that include the code variable. Follow the steps below.

  1. Create or edit an automated message to send to guests based on reservation confirmation or check-in. See more information here.
    • Schedule at least 20 minutes after reservation confirmation to allow time for the variable to populate.
  2. In your message content, use the variable {{key_code}}. See more information here.

Any changes to check-in dates or times made in Guesty will automatically update in PointCentral. Key code generation and delivery will continue to function as expected.

If the code was not sent, follow this troubleshooting guide.

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