Viewing and downloading owner statements

Guesty automatically generates owner statements with a summary of revenue, expenses, and payments for each owner. View statements, then approve or flag them if further review is needed.

Learn more about sending owner statements and regenerating statements if changes were made to a month after automatic generation.

To understand statement calculations, generate an activity report.

View and download owner statement data

Step by step:

  1. Sign in to your Guesty account.
  2. In the side navigation menu, click icon Accounting to open the dropdown menu.
  3. Under Owner accounting, select Owner statements.
  4. Apply filters and customize columns as needed.
  5. In the top-right corner, click the download csv icon to download all visible and optional table columns (balances, dates, status) for reporting.

Download a single owner statement

Tip:

Click anywhere on the relevant owner statement line to open a document preview in a new window.

Download a statement in one of the following ways:

  • In the document preview window, select the download option.
  • To the right of the relevant owner statement click the horizontal ellipsis then select Download.
  • Check the box to select the owner statement, then in the gray header that appears click Download owner statements.

Download owner statements in bulk

Download multiple statements at once, such as for monthly reporting. You receive a compressed ZIP file.

Step by step:

  1. Check the boxes to select one or more owner statements.
  2. In the gray header that appears, click Download owner statements.

  3. In the pop-up, click Generate bulk download.
  4. You'll receive an email notification when the compressed ZIP file is ready. This can take up to 30 minutes. 
  5. Download the ZIP file from the email sent, or click View bulk downloads in the Owner statements dashboard and download from there.
  6. Extract the statements from the ZIP file.

Owner statement status

Statements can be in one of the following statuses:

  • Pending: Statement is not yet reviewed, default status for all statements
  • Approved: Statement transactions have been reviewed and are accurate
  • Flagged: Statement transactions have been reviewed and require further review
  • Archived: Old statements that were previously approved
  • Regeneration failed or Regeneration required: Status cannot be changed, you must regenerate the statement.

Once statement details have been reviewed, you can update the status for one or more owner statements at a time as follows.

Change status

Step by step:

  1. Check the boxes to select one or more owner statements.
  2. In the gray header that appears, click Status change then select one of the following options:
    1. Approve: Statement transactions are accurate
    2. To Pending: Change a previously approved statement back to pending status
    3. Flag: Statement transactions require further review
    4. Archive: Can only be used for statements in "approved" status

The change is displayed in the "Status" column:

 

Tip:

Filter by status to review flagged statements or send those in approved status.

 

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