Create a check-in form that can be sent to guests prior to their arrival to gather useful information about their stay.
Follow the instructions below to create a check-in form or watch our video.
Before you begin
Below is some important information about creating a check-in form template:
Sensitive information (such as credit card numbers) shouldn't be requested via Guesty
If a guest requests for their information to be deleted from your records, you are required to do so.
You can replace the default text in any field that is underlined with dashes
Users with account manager or account admin permissions can create and edit the check-in form template.
Once a guest fills in a check-in form, they'll automatically receive a message with the summary of the information they submitted
Guesty's automated message (and the info from the guest's completed check-in form) can be seen in the guest's conversation in the Guesty Inbox.
Creating a check-in form template
Follow the instructions below to create a check-in form.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Guest experience mode.
- Click Documents, and select Check-in form.
- Fill in all relevant information to customize the template.
- Click Save.
Learn more about Guesty's pre-stay tools in our dedicated webinar.