The information in this article is relevant only for Pro users at this time.
Safely is a short-term rental insurance specialist that provides hosts and property management companies with a Damage Waiver product, aimed at protecting them from damages caused to their properties during guest stays. This can help prevent friction with property owners when a property is damaged and will eliminate the need for a security deposit from guests, who may not want to provide it.
Safely also offers guest verifications; a guest screening service that helps you avoid guests known to cause intentional damage and guests with a criminal record.
Follow the instructions below to connect to Guesty-Safely for the Damage Waiver product.
Connect to Safely
Copy the Guesty API Key
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the icon drop-down menu and select Setup mode.
- Click Integrations, then select Marketplace.
- On the Guesty-Safely thumbnail, click Connect.
- In the top-right corner, click Connect.
- Click the API Key to copy it.
- Click Ok.
- Scroll down to "Partner website" and click the link.
- Follow the instructions on the Safely onboarding page: At this stage you will be able to include guest verifications.
- You will receive an email from Safely: Enter your e-signature to accept the Terms and Conditions.
- The Damage Waiver will automatically apply to all of your listings in Guesty, but you will only be charged for it upon check-in.
- You will receive a confirmation email with the following details:
- Account information.
- Link to Safely's Admin portal, where you can view your policy, make and track claims and more.
- Confirmation that all future new reservations will be covered by the Damage Waiver product.
- Under "Extra information" in the reservation page and in the Reservation widget of each new reservation, four Custom Fields will be added:
- "safely_policy_info": Displays the coverage limit you selected.
- "safely_claims_info": Displays a URL you can paste into your browser address bar while logged in to Safely's Admin portal to create and track claims.
- "safely_verification_status": If you included guest verification, this field will read "Completed", otherwise it will read "Not started".
- "safely_verification_info": Displays a URL you can paste into your browser address bar while logged in to Safely's Admin portal to view guest screening results.
Note:
It may take up to 24 hours for the process to be completed and for the Custom Fields to appear.
Deactivate the Damage Waiver product
Important:
Guesty is not an insurance provider. Please contact Safely at hello@safely.com for more information and to answer any questions you may have about the Damage Waiver product.
Note:
The billing for the Damage Waiver product will be added to your monthly Guesty invoice under "Safely Damage Waiver".