Apply additional fees to reservations made through your Guesty Booking Engine to charge your guests for extra services, such as cleaning fee, parking and late checkout.
You can set additional fees on your account or per a specific listing in your account and decide which specific fees to apply to reservations. Additional fees are visible to potential guests only when they confirm their reservation. If you have multiple Guesty Booking Engines, additional fees apply to all of them.
Tip:
Include upsells to offer additional services during the booking process to allow guests to specify and pay for extra services upfront. If the guest doesn't specify these services during booking, you can still manually add the fees to the reservation.
Set additional fees on your account
Follow the instructions below to apply additional fees to your Guesty Booking Engine account.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Financials mode.
- Select Financial settings and in the left-side menu, click Additional fees.
-
To create a new fee, click Add fee.
To edit an existing fee, click
next to the desired fee and click Edit. - Enter the desired fee settings and click Next.
- Toggle on Add fee to reservations from specific sources.
- Under "Manual sources", from the dropdown menu, select website. If you see multiple instances of "website", select all of them.
- At the top right, click Save.
- Read the information in the pop-up, and click Confirm.
Set additional fees on a listing
Follow the instructions below to apply fees to a listing in your Guesty Booking Engine.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Operations mode.
- Click Properties.
- Click the relevant listing.
- In the left-side menu, click Pricing & Policies, then select Additional fees & charges.
-
To create a new fee, click Add custom listing fee.
To edit an existing fee, click
next to the desired fee and click Edit. - Enter the desired fee settings and click Save.
- If "Use your account's default settings" is toggle is turned on, turn it off.
- Read the information in the pop-up, and click Confirm.
- If the relevant fee already exists, click the up arrow to the right of it, otherwise click Add another fee to create it. Then, fill in the fields with the relevant information.
- Switch on the Add fee to reservations from specific sources toggle
- From the dropdown menu under "Manual sources", select website. If you see multiple instances of "website", select all of them.
- at the top right, click Save.
- Read the information in the pop-up, and click Confirm.
The newly created fee will only be added to future reservations. If you want it to apply to reservations that have already checked in, you need to add the fee manually.