The Guesty mobile app allows you to efficiently manage reservation-related tasks while on the go. This guide outlines how to add, edit, and delete reservations directly from the app, focusing on what you can achieve.
Tip:
You can access and manage reservations from the Reservations, Inbox, or Multi-Calendar tabs. For more details about accessing reservations through different tabs, see the relevant section here.
Searching for reservations
To find a reservation:
- Log in to the Guesty mobile app.
- Tap
from the home screen in the top-right corner. - Enter the guest's name or confirmation code to locate the reservation.
Tip:
For reservations outside of today’s date, use the search function from the home screen to ensure a broader date range is considered.
Creating a reservation
You can create a reservation in two ways:
From the Multi-Calendar tab:
- Open the Multi-Calendar tab.
- Tap the desired start date for the reservation.
- Enter guest details, number of guests, and payment information.
- Tap Confirm to complete the reservation.
From the Reservations tab:
- Open the Reservations tab.
- Tap (+) to add a new reservation.
- Select the property, dates, guest details, and tap Confirm.
- Tap Book reservation to finalize.
Managing a reservation
When managing reservations in the Guesty mobile app, there are two main sections where you can view and edit various aspects of the reservation:
- Tap
in the top-right corner to manage:
- Operations: Track cleaning tasks and maintenance statuses related to the reservation.
- Property: View property details associated with the reservation.
- Guest: View and update guest information.
- Automated messages: View and edit automated messages sent to the guest within the reservation.
- Finance: View and edit guest folio.
- Payments: Set up auto-payments to easily collect and manage your reservation payments.
- Tap ⋮ in the top-right corner and select Edit reservation to manage:
- Status & channel: Confirm or cancel a reservation
- Guest number
- Listing
- Dates
- Notes
- Special requests
- Travel information
- Keycode: Enter a keycode for guest access to the property
Important:
Custom fields (Pro users only): Add or edit custom fields within a reservation to capture additional information relevant to your business needs.