The information in this article is relevant only for Pro users at this time.
You can add taxes to your Guesty account, such as city, tourism, and goods and services tax. The taxes will apply to all listings in your account, except for listings where taxes have been set up individually.
After you set up your default tax, you will either be able to add conditions to make sure you only tax the right reservations or choose which fees the tax should be calculated from. Tax conditions only apply to manual and direct reservations, which are reservations made through Guesty Booking Website, Guesty Booking Engine, or Guesty Booking Engine API. Tax conditions do not apply to reservations made through booking channels.
Follow the instructions below to add taxes to your entire account.
Set up your default tax
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Financials mode.
- Click Financial settings and select Tax configuration.
- In the top-right corner, click Edit. To add a new tax, scroll down and click + Add new.
- Under "Tax type", set up your default tax settings:
- From the left drop-down, select the type of tax you want to add. We do not recommend using the "Other" type, since it does not sync to the booking channels and can only be used once per setup.
- In the middle, select whether the tax is fixed-amount or percentage-based, and select the default amount.
- From the right drop-down, select the quantifier, such as "per night" or "per guest". Vrbo only supports "per night" and "per stay" when adding a percentage-based tax.
Add Tax conditions
You can add tax conditions to make sure you only tax reservations that should be taxed. This means you won't have to adjust the guest's invoice after confirmation.
Guesty has four tax conditions, which can always be applied to fixed-amount taxes. Currently, the "length of stay" tax is the only condition that can also be applied to percentage-based taxes:
Step by step:
- Under the tax you have just set up, click Set additional conditions for this tax to make sure the tax will only apply to reservations that meet the parameters. If you do not set any conditions, the tax will apply to all of your reservations.
- Select the relevant condition based on your current needs:
- By night: Decide how much the tax will be based on the order of the nights in the reservation. For example, for nights 1 through 4, the tax will be $8, and from night 5 until the end of the reservation the tax will be $4.
- Date range: Decide how much the tax will be for different periods throughout the year. For example, between May and October, the tax will be $10, and between November and April, the tax will be $5.
- Night & Date: Combine the two previous conditions to decide how much the tax will be for specific nights in a reservation during a specific time of year. For example, during May and October, the tax will be $10 for nights 1 through 4, and $5 for nights 5 until the end of the reservation.
- Length of stay: Decide that reservations longer than X nights will not pay any taxes at all.
If the condition does not cover the entire reservation, the part that is not covered will be subject to the default tax from "Set Up Your Default Tax". For example, if you set up a "night" condition for nights 1-4 and the reservation has 8 nights, nights 5-8 will have the default tax amount.
Choose which items to tax
As explained, when you add a percentage-based tax, you need to decide which invoice items the tax will be calculated from.
Step by step:
- Under "Choose which invoice items to tax", select which invoice items the tax should be calculated from.
- Click Save.
- For Vrbo, all invoice items are taxable.
- Contact us to remove a tax from a confirmed reservation that should not to be taxed, contrary to your regular setup.
Display Airbnb remitted taxes for reservations
All taxes should be defined directly in Airbnb, as taxes are not synced between Guesty and Airbnb. Reservations received from Airbnb will display the Airbnb tax breakdown in the guest invoice.
Airbnb remitted taxes are a specific type of tax that Airbnb automatically collects and passes on to local authorities. Since Guesty does not receive the full tax breakdown, there will be a discrepancy between what is shown on Airbnb and Guesty.
In these cases, you may turn the toggle on next to "Display Airbnb remitted taxes for reservations" which will cause Guesty to calculate the remitted taxes for the reservation once it arrives in Guesty and will solve the discrepancy between Airbnb and Guesty.