Setting up a non-refundable discount for an Airbnb listing

You can set up a non-refundable discount on an Airbnb listing in Guesty. This discount is offered in addition to the listing’s cancellation policy and applies to reservations with a check-out date within 60 days. Guests can book the non-refundable rate until the cancellation policy takes effect, based on the selected policy type:

• Flexible: Non-refundable rate is bookable up to one day before desired check-in date.
• Moderate: Non-refundable rate is bookable up to five days before desired check-in date.
• Firm: Non-refundable rate is bookable up to 14 days before desired check-in date.
• Strict: Non-refundable rate is bookable up to 14 days before desired check-in date.

The discount is applied on top of the total listing price, which includes any discounts, promotions, rate strategies, and other pricing adjustments.

Follow the instructions below to set up a non-refundable discount for an Airbnb listing.

Step by step:

1. Sign in to your Guesty account.
2. In the top navigation bar, click the mode selector and select Operations mode.
3. Click Properties.
4. Click the relevant listing.
5. In the left-side menu, click Pricing & Policies.
6. Select Reservation policies from the dropdown.
7. In the "Cancellation policy" section on the right, click Edit.
8. Turn on the Add a non-refundable discount toggle.
9. Under "Discount," select the desired discount percentage: The default is 10%.
10. Click Save.