The information in this article is relevant only for the Vrbo full sync connection type.
When you connect a Vrbo account to Guesty, your rental agreement is uploaded and sent to Vrbo. Update the rental agreement in Guesty to ensure guests receive the most current terms and conditions. When you upload a new agreement, Guesty automatically sends it to Vrbo to replace the existing version for that account.
You can upload your own agreement, use Guesty's rental agreement template, or choose not to use a rental agreement.
Before you begin
- Include house rules and cancellation policy in the rental agreement.
- Don't include contact details, social media accounts or website addresses in the rental agreement.
- The rental agreement applies to all of your listings. Uploading a different rental agreement per listing isn't supported.
- Only one rental agreement can be uploaded per Vrbo account.
Replace Vrbo rental agreement
Follow the steps below to upload a new rental agreement to your Vrbo account.
Step by step:
- Sign in to your Guesty account.
- In the side navigation menu, click
Marketing and sales to open the dropdown menu. - Under Channel management, select Distribution.
- Click the HomeAway/Vrbo thumbnail.
- Next to the relevant account, click
to open your account settings. - In the pop-up, under "Rental agreement" select the option that suits your needs:
-
Use Guesty's:
- Click
to download and view Guesty's premade rental agreement. - Check the box to confirm you agree to the legal terms of use.
- Click
- Upload you own: Click Upload or drag and drop your own rental agreement into box provided.
-
Don't use
-
Use Guesty's:
- Click Save.
Once saved, the new agreement replaces the previous one for all listings connected to your Vrbo account. It may take a few moments for the update to reflect on the Vrbo platform.
