Understanding the Booking.com connection detector agent

The Booking.com connection detector is an agent that finds active listings that aren't connected to Booking.com. It helps you identify setup gaps so you can finish connecting those listings in Guesty.

This read-only tool only reports on connection status. It does not change your integrations or connect listings.

Limitations

Review the following limitations before using the Booking.com connection detector:

• Active listings only: The agent scans only active listings.
• Multi-unit sub-units: The scan excludes sub-units under a multi-unit. Learn more about how different listing types sync with booking channels.
• Report size: The report shows up to 50 of the newest unconnected listings. If you have more, clear them over multiple runs after you connect the listings already reported.

Understand the Booking.com connection detector agent

The agent is triggered manually.

The agent scans your active listings and checks each connection status. It flags unconnected listings in a report, including the listing nicknames, so you can follow up.

During each run, the agent does the following:

1. Scans all of your active listings.
2. Checks the Booking.com connection status for each listing.
3. Creates a report in the activity feed that lists the nicknames of up to 50 of the newest unconnected listings.

Run the Booking.com connection detector manually

Follow the steps below to trigger the agent manually at any time from the Agents hub.

Step by step:

1. Sign in to your Guesty account.
2. In the side navigation menu, select Agents hub.
3. At the top, select the Distribution tab.
4. Click the Booking.com connection detector tile.
5. Under "When it runs", click Run now.

Review the results and status of the run in the activity feed.

Review the activity feed

Follow the steps below to review your activity feed.

Step by step:

1. Sign in to your Guesty account.
2. In the side navigation menu, select Agents hub.
3. In the left submenu, select Agent activity.
4. Click the relevant row with the agent's name to review the report details in the right-side panel.

Understand the report status and details

After each run, the report in your activity feed will display one of the following statuses:

• "Done": The run completed successfully, and the agent found no unconnected listings.
• "Action needed": The agent found unconnected listings that require follow-up in Distribution.

The report includes the following details:

• The number of listings that need attention
• A list of the listings and their connection status
• The recommended next step

Resolve flagged listings

Because the detector is a reporting tool, take action on any flagged listings. Review the nicknames in the activity feed report, then connect each listing to Booking.com from the Distribution page.

Learn more about connecting Booking.com to Guesty, how to reconnect a disconnected listing, and what steps to take before linking existing Booking.com listings.