The Cleaning Conflict Detector agent helps you find and resolve scheduling issues by detecting cleaning tasks that clash with guest stays, tight turnovers, or your property's operating hours. This helps prevent disruptions for guests and ensures your cleaning teams operate efficiently.
This agent is read-only. It identifies and reports conflicts but doesn't automatically reschedule or change any of your existing tasks.
Limitations
Review the following limitations before using the Cleaning Conflict Detector agent:
- Scope: The agent only analyzes cleaning tasks. It doesn't check for conflicts with other task types, such as maintenance or inspections.
- Real-time updates: The agent runs on a daily schedule or when manually triggered. It doesn't provide instant conflict alerts as new reservations or tasks are created.
Understand the Cleaning Conflict Detector agent
The Cleaning Conflict Detector agent runs automatically every day at 06:00. The agent can also be triggered manually.
During each run, the agent does the following:
- Scans all upcoming cleaning tasks across your properties.
- Checks each task's schedule against guest stays, checkout timing, and property operating hours.
- Flags any conflicts found and ranks them by severity. Conflicts can include a task scheduled while a guest is still in the property, a task with too little time after checkout, or a cleaning scheduled outside of operating hours.
- Generates a detailed report of all flagged conflicts for you to review in the activity feed.
Run the Cleaning Conflict Detector manually
In addition to the scheduled run, you can trigger the agent manually at any time from the Agents hub.
Step by step:
- Sign in to your Guesty account.
- In the side navigation menu, select
Agents hub. - At the top, select the Operations tab.
- Click the Cleaning Conflict Detector tile.
- Under "When it runs", click Run now.
Review the results and status of the run in the activity feed.
Review the activity feed
Follow the steps below to review your activity feed.
Step by step:
- Sign in to your Guesty account.
- In the side navigation menu, select Agents hub.
- In the left submenu, click Agent activity.
- Click the relevant row with the agent's name to review the report details in the right-side panel.
Understand the report status and details
After each run, you can find the report in your activity feed. The report will have one of the following statuses:
- Done: The run completed successfully, and no conflicts were found.
- Action needed: Cleaning schedule conflicts were found that may require rescheduling.
The report contains the following information:
- The number of tasks checked.
- If conflicts were found, how many, and their severity.
- For each conflict: the cleaning task, the conflicting stay or event, and the relevant property.
Review and resolve flagged conflicts
After reviewing the report, you'll need to manually resolve any flagged scheduling conflicts. For each conflict, you may need to reschedule the cleaning task or adjust reservation details.