Setting up Owners Portal access for someone who manages multiple LLCs

Each Owner profile in Guesty, which represents a single entity like an LLC, must have a unique primary email address. You cannot reuse the same primary email across multiple Owner profiles.

The correct way to grant a single individual access to multiple entities is by adding them as an additional contact to each relevant Owner profile, using their personal email address every time.

For example, if an individual named Matt manages two properties through two separate LLCs, structure the setup like this:

• Best Stay LLC (Owner Profile 1): Uses a unique primary email (e.g., contact@beststayllc.com). Matt is added as an Additional contact using matt@personalemail.com.
• Super Stay LLC (Owner Profile 2): Uses a different unique primary email (e.g., contact@superstayllc.com). Matt is added as an Additional contact using the same matt@personalemail.com.

With this setup, Matt logs in once to the Owners Portal with matt@personalemail.com and uses the Owner Switcher dropdown menu to toggle between the information for both LLCs.

Learn more about Managing additional contacts in the Owners Portal.