The Owners Portal is a separate website from Guesty where your property owners can view data about their properties, track earnings, block dates for personal stays, and more.
When a property is transferred to a new owner mid-year, the new owner's portal displays all historical data for the listing — including reservations, revenue, and statements from before they took ownership.
To prevent this, you can disable revenue visibility for the owner, which hides all financial data.
Important:
This will hide all revenue data, not just pre-transfer data.
Follow the steps below to hide revenue visibility for an owner in the Owners Portal.
Step by step:
- Sign in to your Guesty account.
- In the side navigation menu, click
Operations to open the dropdown menu. - Under Portfolio, select Owners.
- Select the relevant owner and, in the left-side menu, click Portal settings.
- Uncheck the following checkboxes:
- Owner Revenue
- Revenue per listing
- Revenue by booking sources
- Accommodation fare
- Average nightly rate
- Net rental income
- Average booking value
- Nightly rate
- Total payout
- Display Revenue Loss