Canceling Accounting disbursements

Step by step:

1. Sign in to your Guesty account.
2. In the top navigation bar, click the mode selector and select Accounting mode.
3. Click Disbursements.
4. Using filters and additional columns as needed, find the disbursement you want to cancel.
5. To the right of the disbursement, under "Actions", click then select Cancel disbursement.
6. In the pop-up, review the details, enter an optional reason, then click Cancel disbursement.

In Pilot: Cancel disbursements in bulk

Use this option to efficiently reverse payments when an entire batch (like a NACHA or ABA file) is rejected or contains errors.

1. Sign in to your Guesty account.
2. In the top navigation bar, click the mode selector and select Accounting mode.
3. Click Disbursements.
4. Apply filters, for example "preferred payout method" or "balance".
5. Check the boxes to select multiple items, or click Select All Filtered.
6. In the gray header that appears, click Cancel disbursements.
7. In the pop-up, review the details, enter an optional reason, then click Cancel disbursement.

What happens next

Once a disbursement is canceled, the following is updated:

• The status of the payout shows as "canceled" in the disbursements report
• The status of transactions in the payout will change to "unpaid" in the ledger balances reports
• The actual payout transaction will be reversed in the posting journal

If needed, create a new disbursement / payout under the General Ledger Balances report.