Understanding stay restrictions: Stay on arrival vs. stay through

Manage your availability effectively by understanding how different booking channels handle stay restrictions. Guesty sends min and max stay restrictions as "Stay on Arrival," but channels connected through SiteMinder might interpret these rules in two ways. 

This article explains how these interpretations affect your bookings so you can set the right rules for your business.

Channels typically use one of these two restriction types:

  • min and max stay on arrival: restrictions apply only to reservations checking in on the specific date.
  • min and max stay through: restrictions apply to any reservation that includes the specific date in its range, regardless of the check-in day.

Example Scenario

Let's say you set a 3-night minimum stay for Tuesday, June 2. Review the table below to see how these restriction types affect potential bookings:

Booking

Check-In

Check-Out

Nights

Min Stay on Arrival

Min Stay Through

A

Mon, June 1

Wed, June 3

2

✅ Allowed
The check-in is on June 1st, which has no restriction.
❌ Blocked
The stay includes June 2nd but is shorter than the 3-night minimum.

B

Tue, June 2

Thu, June 4

2

❌ Blocked
The check-in is on June 2nd, and the 2-night stay is less than the 3-night minimum.
❌ Blocked
The stay includes June 2nd and is shorter than the 3-night minimum.

C

Tue, June 2

Fri, June 5

3

✅ Allowed
The check-in is on June 2nd and meets the 3-night minimum.
✅ Allowed
The stay includes June 2nd and meets the 3-night minimum.

D

Sun, May 31

Wed, June 3

3

✅ Allowed
The check-in is on May 31st, which has no restrictions.
✅ Allowed
The stay includes June 2nd and meets the 3-night minimum.

Some booking channels only support one restriction type, usually stay through. Others let you choose how to interpret restrictions in their settings.

Important:

Avoid breaking the sync. Changing the restriction type directly in a channel's settings stops Guesty or SiteMinder from managing your min and max stay rules. You must update these rules manually in the channel's extranet.

Contact us for help adjusting the minimum night sync from Guesty to SiteMinder.

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