Understanding Booking.com reservation payouts

If you use Payments by Booking.com, the channel sends the reservation payout after a guest checks out. Review the information below to understand how the payout process works and how to manage different payment types.

Payments by Booking.com

Guesty supports the following payout methods for Payments by Booking.com:

  • Bank transfer payouts (gross)

  • Stripe payouts (gross)

  • Pilot: Bank transfer payouts (net)

To verify your payout type, sign in to Booking.com. In the top navigation bar, go to "Finance" and select "Payments by Booking.com".

Online payments

Virtual Credit Card (VCC) payments are a secure method where Booking.com collects the payment from the guest and provides you with a VCC to charge. Guesty uses the exact loaded amount and activation date provided by Booking.com. Learn more about VCC payments for Booking.com.

Payouts for confirmed, canceled, and altered reservations

The frequency of your payouts depends on the schedule selected in your Booking.com account.

Daily

You usually receive the payout from Booking.com one day after check-out.

Weekly

Booking.com processes payments every Thursday for reservations with check-outs from the previous Thursday through Wednesday. If Thursday is a public holiday, payments are processed on the next business day.

Monthly

Payouts for reservations with a check-out date from the previous month are sent on the 15th of each month. If the 15th is a public holiday, the payout is sent on the next working day.

You can change your payout schedule in your Booking.com account at any time.

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