Pilot: Connecting AutoComply in Germany

Guesty’s AutoComply add-on streamlines regulatory compliance by automating the collection and reporting of guest data to authorities. This feature reduces your administrative workload and ensures compliance with local regulations, while allowing guests a worry-free stay.

See here for steps on adding and activating AutoComply.

See below for details required to connect AutoComply to AVS Germany.

Activate the police connection

In Germany, the reporting system depends on the federal state (Bundesland) where the accommodation is located. Each state may have a different system for submitting guest data, such as Meldewesen, AVS (Allgemeines Verwaltungs-Service GmbH), or other regional tourism authorities.
​

On the other hand, it is important to note that the three fields that need to be configured in AutoComply - Objekt-ID, Firma-ID, and Kurverwaltung-ID - are provided by the municipality (Gemeinde). Accommodation providers must request these three credentials from the local municipal office, as they are required to send guest data via the web service through AutoComply.

Credential fields explained

Objekt-ID

• Objekt-ID (Property ID) is a unique identifier assigned to a specific lodging establishment (hotel, hostel, vacation rental, etc.) within the police registration system.
• This ID ensures that guest data is correctly linked to the specific accommodation facility that is legally responsible for reporting.
• It is typically issued by local authorities or tourism offices (Meldebehörde) when a property is registered for hosting guests.

Firma ID

• The Firma-ID (Company ID) identifies the legal entity operating the accommodation business.
• If a company owns multiple properties (e.g., a hotel chain or a property management company handling multiple vacation rentals), this ID ensures that all properties are linked to the correct business entity.
• It may be linked to the Steuernummer (Tax Number) or Handelsregisternummer (Commercial Register Number) of the company.

Kurverwaltung-ID

• The Kurverwaltung-ID (Spa Administration ID) is used in specific tourist or spa regions (Kurorte).
• Many towns in Germany, especially those with tourist taxes (Kurtaxe) or health resorts (Kurorte), require accommodations to report guest data separately to local tourism offices.
• This ID links the accommodation to the local tourism authority that manages guest registrations for tourism tax collection and statistical purposes.

Steps to Connect AutoComply to Your AVS Account

Request Web Service Activation

Before connecting AutoComply to your AVS account, you must contact the spa administration or municipality (Kurverwaltung/Gemeinde) and ask them to activate the web service connection.

Obtain Your Credentials

Once the municipality has activated the connection, they will provide you with a PDF document containing the necessary credentials: Objekt-ID, Firma-ID, and Kurverwaltung-ID.

Configure the Credentials in AutoComply

Use the provided credentials to complete the configuration in AutoComply and enable the automatic submission of guest data to the authorities.

Regional Availability

Currently, AutoComply has activated the guest data submission interface for the following regions:
​
✅ Sellin
✅ Glowe
✅ Hessen
✅ Bad Neuenahr-Ahrweiler
✅ Rust
​

If your accommodation is located in a different region, please contact the municipality to request activation for your area. You will need to provided the following PDF expedited by the authorities:

Add details in AutoComply

Once you have the credentials with you:

Step by step:

1. Log in to your Guesty account.
2. In the top navigation bar, click
3. Select Guesty Add-ons from the dropdown menu.
4. Under “AutoComply”, click Launch.
5. In the lefthand menu, click Properties.
6. Click a property to connect it to AutoComply.
7. Search or filter for the relevant property, then click Police Connection.
8. Select AVS in the first field then fill the additional fields:
   

   1. Objekt-ID

   2. Firma ID
   3. Kurverwaltung-ID
9. Click Validate. Then, click Save changes.
10. At the top right, click Next.

All this data has to be provided to you by the administration/municipality where your unit is based. The administrators of the municipality can obtain the data from their local access of the AVS registration form on request and provide it to you in the form of the "Configuration overview web service".

In case the administration/municipality have some doubts about those data to provide to you, you can request some help to AVS by sending an email to meldeschein@avs.de.

How the integration with AVS works

• Guests data are sent to AVS at  10.00 UTC time of check-in date.
• The guest group is sent all together so make sure before that time to have all guests registered in AutoComply.
• We can send guests data modifications in case these are done before the print.
• In case of of cancellation we can erase guests data from your AVS account only if the print has been not done yet.