Note:
This feature is currently in beta.
When creating additional fees and syncing with channels, you have the option to include the fee in the accommodation fare so it is not visible to guests booking through a connected channel.
You can also "deduct from fare" the included fee so that it appears as a separate line item from the accommodation fare in the guest folio.
Important:
If you activate "deduct from fare", the fee will be deducted from the accommodation fare even if the fee is not synced with the channel.
A deducted fee can't be removed from the guest folio. As a workaround, follow the steps below to adjust the deducted fee in the guest folio by zero-ing out the amounts.
- Navigate to the reservation's guest folio.
- Click Adjust line item and select Accommodation fare.
- Enter the deducted fee amount as a positive value, click Adjust.
- Click Add line item and select Additional fee.
- Enter the deducted fee amount as a negative value, click Add.
For example:
A reservation has an accommodation fare of $1,000, with a deducted amount of (-)$90 for an extra cleaning fee. The extra cleaning fee also appears as a separate line item in the amount of (+)$90.
Create an adjusted line item for accommodation fare in the amount of (+)$90
Add a line item for additional fee in the amount of (-)$90