Vrbo calendar sync issues can lead to double bookings, incorrect availability, or missing reservations. Use this guide to troubleshoot and resolve common syncing issues between Vrbo and Guesty.
Calendar not syncing between Vrbo and Guesty
If you see syncing delays, or new Vrbo reservations and availability updates are not syncing, it may indicate that your Vrbo account is disconnected. Follow the steps below to review your connection status.
Step by step:
- Sign in to your Guesty account.
- In the side navigation menu, click
Marketing and sales to open the dropdown menu. - Under Channel management, select Distribution.
- Click the Vrbo thumbnail.
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Locate the relevant account and review the connection under the Status column.
If you see an "Action required" status, restart the Vrbo integration. Ensure you complete the required authentication process.
Double bookings between Vrbo and other channels
If dates are booked on multiple channels, follow the steps below to verify your calendar links are correct.
Step by step:
- Sign in to your Guesty account.
- In the side navigation menu, click
Properties. - Click the relevant listing.
- In the side navigation menu, click Calendar to open the dropdown menu.
- Select Calendar sync (iCal).
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Next to Import external calendars, click Edit.
Verify that the External iCalendar link aligns with the exported iCal link in Vrbo. If they do not match, remove the connection and restart the iCal sync process.
Refer to our iCal events troubleshooting guide for additional tips.
Blocked dates and availability issues
If your calendar reflects incorrect availability or unexplained blocks, follow these steps:
Step by step:
- Remove unnecessary manual blocks and preparation time blocks.
- Adjust your listing's booking window to "no restrictions".
- Update your minimum stay requirements to be consistent across platforms.
If these issues persist, contact us with reservation IDs and screenshots.