See below where to set and/or manage your Holidu's listings, reservations, guest communication, and tools.
We recommend that all actions be managed via Guesty unless otherwise indicated.
Note:
If mentioned to manage a certain action in Guesty, any updates will be synced with the channel.| Action | Where to manage it |
Set basic fees |
In Guesty |
Set additional fees & charges |
In Guesty See here which additional fees are synced with the channel. |
Set your cancellation policies |
In Guesty The following policies:
The following penalty fees:
|
Set up markups/markdowns |
In Guesty |
Set your check-in/check-out times |
In Guesty |
Define your tax settings |
In Guesty All taxes are synced except the ones that are classified as "Other" |
Create new listings |
In Guesty Multi-units and single units are supported, but sub-units aren't supported (a multi-unit will function as a single-unit). |
Edit existing listings |
In Guesty Making changes to listings after the connection process with the channel was initiated, can only be synced to the channel if the listing’s status is either “Failed” or “Connected”. For example, if you finished the connection setup to a channel, and the listing is in “Pending” status, adding images to the listing in Guesty won’t be synced to the channel. You will need to wait for the listing’s connection status to change to Connected, or Failed. If the status changes to “Connect”, the images will be synced to the channel. If the status changes to “Failed” you will need to initiate the connection process again (the photos will be pushed to the channel). |
Manage your calendar & availability |
In Guesty |
Manage instant bookings |
In Guesty |
Cancel or change existing reservations |
In Holidu Get in touch with Holidu (service@holidu.com) to cancel/edit a reservation. |
Set the listing’s amenities |
In Guesty See which amenities are synced to the channel here. |
Set up workflows (including sending automated messages) |
In Guesty You can only send Guesty's Inbox messages to your Holidu guests (including Auto-Messages) and receive messages from your guests via their private email address.
|
Manage payments |
In Holidu |
Manage your guest communication |
In Holidu Messages initiated by guests via the channel's messaging tools won't be synced into the Guesty Inbox, including the following:
|
Set up your promotions |
Not supported |
Manage guest reviews |
In Holidu |
Adjust the guest invoice |
In Holidu |
Listing's house rules |
In Guesty Additional rules, pets, quiet hours, smoking, children policy, events policy |
Set your discounts |
In Guesty Weekly & monthly discounts |
Set your smart calendar rules |
In Guesty |
Set the listing's bed arrangements |
In Guesty Number of bedrooms |
Set the property details |
In Guesty Property type Occupancy (max number of guests) Number of bathrooms Nickname Summary Notes |
Set the property location |
In Guesty Address Neighborhood Transit |
Set your marketing information |
In Guesty Pictures Title |
Set your currency |
In Guesty |