If you are using a channel manager for your Smiling House integration, you can switch to a Guesty direct integration instead. Follow the instructions below.
Note:
- Existing reservations with future check-in dates will not be migrated from your channel manager integration.
- SmilingHouse will decide whether to approve or decline your listings. Only listings approved by Smiling House will be "Connected".
Do not disconnect any listings from the existing integration via the channel manager until all the reservations are fulfilled/canceled.
Step by step:
- Notify Smiling House that you are moving from a channel manager integration and migrating your listings to Guesty. You can contact your Smiling House account manager, or send an email to partners@smilinghouse.ch.
- Follow the instructions in this article to connect Smiling House to Guesty.
- Smiling House will do the mapping between your Guesty listings IDs and Smiling House listing IDs, and configure your account. When the onboarding is done, you'll be notified by Smiling House to contact your channel manager and ask them to disconnect your integrated account and listings. Once done, your listings will go live via Guesty.