You can customize automated messages with headings, images, lists, color schemes, and other elements by adding your own HTML design to the messages. Follow the instructions below.
Note:
HTML can only be added to messages sent via email.
Step by step:
- Sign in to your Guesty account.
- In the side navigation menu, click
Operations to open the dropdown menu. - Under Front desk, select Message automation.
- To the right of the relevant message automation, click
and select Edit. - Select the automated message you'd like to edit.
- Enter the relevant the fields.
- In the "How should the message be sent?" field, select Email.
- Scroll down to the "Message Content" section and click
. - Click the < > source code icon.
- In the pop-up window, insert your HTML design.
- Click Save.