You can customize automated messages with headings, images, lists, color schemes, and other elements by adding your own HTML design to the messages. Follow the instructions below.

Note:

HTML can only be added to messages sent via email.

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Automations and select Messaging from the dropdown menu.
  4. To the right of the relevant message automation, click the vertical ellipsisand select Edit.
  5. Select the automated message you'd like to edit.
  6. Enter the relevant the fields. 
  7. In the "How should the message be sent?" field, select Email.
  8. Scroll down to the "Message Content" section and click the horizontal ellipsis.
  9. Click the < > source code icon.
  10. In the pop-up window, insert your HTML design.
  11. Click Save.
Was this article helpful?
0 out of 0 found this helpful