Synced data:
The following functionalities are fully supported and synced between Hopper and Guesty:
- Publishing listings to the channel
- Calendar data distribution
- Instant booking
- Reservations sync (i.e., pulling reservations to Guesty from the channel)
- Amenities: Included and not included (From the following types):
Accessible-height bed |
Accessible-height toilet |
Air conditioning |
Bathtub |
BBQ grill |
Beach Front |
Beach View |
Bed linens |
Cable TV |
Carbon monoxide detector |
Coffee maker |
Cooking basics |
Cookware |
Crib |
Desk |
Dishes and silverware |
Dishwasher |
Dryer |
Elevator in building |
Essentials |
EV charger |
Extra pillows and blankets |
Fire extinguisher |
First aid kit |
Free parking on premises |
Free parking on street |
Game console |
Garden or backyard |
Gym |
Hair dryer |
Hangers |
Heating |
High chair |
Hot tub |
Indoor fireplace |
Indoor pool |
Internet |
Iron |
Kettle |
Kitchen |
Lake Front |
Laptop friendly workspace |
Microwave |
Mountain view |
Oven |
Paid parking off premises |
Patio or balcony |
Pool |
Private entrance |
Refrigerator |
Shampoo |
Smoke detector |
Smoking allowed |
Stereo system |
Safe |
Sea view |
Ski in |
Ski in/Ski out |
Ski Out |
Stove |
Swimming Pool |
Toaster |
Communal pool |
TV |
Washer |
Washer in common space |
Water view |
Waterfront |
Wheelchair accessible |
Wide clearance to shower and toilet |
Wide doorway |
Wide hallway clearance |
Wireless Internet |
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Static data (All the following):
- Address
- Maximum number of persons
- Number of bedrooms
- Number of bathrooms
- Calendar rules
- Nickname
- Pictures
- Public description (summary, space, access, interaction with guests, neighborhood, transit, notes, house rules
- Prices, including weekly/monthly discounts & currency (see more in the section below).
- Security deposit
- Property type
- Title
- Type (single/MTL)
- House rules (additional rules, pets, quiet hours, smoking, children policy, events policy)
- Bed arrangements
- Taxes (all taxes are synced except the ones that are classified as "OTHER")
- Additional fees (see more in the section below
- Fees (All the following):
- Cleaning fee
- Extra person fee
- Air conditioning
- Concierge
- Electricity
- Heating
- Internet
- Linens
- Towels
- Management
- Oil
- Pool
- Pool heating
- Resort
- Service
- Toiletries
- Water
- Wood
- Housekeeping
- Community
- Cancellation fee
Un-synced data:
The following functionalities are not yet supported/synced between Hopper and Guesty:
- Promotions
- Syncing Hopper Inbox messages with Guesty is not yet supported. You can only send Guesty's Inbox messages to your Hopper guests (including Auto-Messages) and receive messages from your guests via their private email addresses.
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Messaging initiated by guests via the channel's messaging tools won't be synced into the Guesty Inbox, including the following:
- Emails
- Comments
- Special requests
- Inquiries for reservations/request to book
- Payment status: In the case that the channel collects the bookings, data must be refreshed on Guesty's side to reflect the current payment status.
- Host cancellations/alterations initiated via the Guesty platform;
- Host cancellations and alterations made on the channel's portal / via the channel support teams
- Guest reviews
- Rate plans and promotions
- complexes
- Payouts (Please contact Hopper to view your payouts)
- Any added items to the guest invoice via Guesty.