Data synced between Hopper and Guesty

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Synced data:

The following functionalities are fully supported and synced between Hopper and Guesty:

  • Publishing listings to the channel
  • Calendar data distribution
  • Instant booking
  • Reservations sync (i.e., pulling reservations to Guesty from the channel)
  • Amenities: Included and not included (From the following types):

Accessible-height bed

Accessible-height toilet
Air conditioning
Bathtub
BBQ grill
Beach Front
Beach View
Bed linens
Cable TV
Carbon monoxide detector
Coffee maker
Cooking basics
Cookware
Crib
Desk
Dishes and silverware
Dishwasher
Dryer
Elevator in building
Essentials
EV charger
Extra pillows and blankets
Fire extinguisher
First aid kit
Free parking on premises
Free parking on street
Game console
Garden or backyard
Gym
Hair dryer
Hangers
Heating
High chair
Hot tub
Indoor fireplace
Indoor pool
Internet
Iron
Kettle
Kitchen
Lake Front
Laptop friendly workspace
Microwave
Mountain view
Oven
Paid parking off premises
Patio or balcony
Pool
Private entrance
Refrigerator
Shampoo
Smoke detector
Smoking allowed
Stereo system
Safe
Sea view
Ski in
Ski in/Ski out
Ski Out
Stove
Swimming Pool
Toaster
Communal pool
TV
Washer
Washer in common space
Water view
Waterfront
Wheelchair accessible
Wide clearance to shower and toilet
Wide doorway
Wide hallway clearance
Wireless Internet
  • Static data (All the following):
    • Address
    • Maximum number of persons
    • Number of bedrooms
    • Number of bathrooms
    • Calendar rules
    • Nickname
    • Pictures
    • Public description (summary, space, access, interaction with guests, neighborhood, transit, notes, house rules
    • Prices, including weekly/monthly discounts & currency (see more in the section below).
    • Security deposit
    • Property type
    • Title
    • Type (single/MTL)
    • House rules (additional rules, pets, quiet hours, smoking, children policy, events policy)
    • Bed arrangements
    • Taxes (all taxes are synced except the ones that are classified as "OTHER")
    • Additional fees (see more in the section below
  • Fees (All the following):
    • Cleaning fee
    • Extra person fee
    • Air conditioning
    • Concierge
    • Electricity
    • Heating
    • Internet
    • Linens
    • Towels
    • Management
    • Oil
    • Pool
    • Pool heating
    • Resort
    • Service
    • Toiletries
    • Water
    • Wood
    • Housekeeping
    • Community
    • Cancellation fee

Un-synced data:

The following functionalities are not yet supported/synced between Hopper and Guesty:

  • Promotions
  • Syncing Hopper Inbox messages with Guesty is not yet supported. You can only send Guesty's Inbox messages to your Hopper guests (including Auto-Messages) and receive messages from your guests via their private email addresses.
  • Messaging initiated by guests via the channel's messaging tools won't be synced into the Guesty Inbox, including the following:
    • Emails
    • Comments
    • Special requests 
  • Inquiries for reservations/request to book
  • Payment status: In the case that the channel collects the bookings, data must be refreshed on Guesty's side to reflect the current payment status.
  • Host cancellations/alterations initiated via the Guesty platform;
  • Host cancellations and alterations made on the channel's portal / via the channel support teams
  • Guest reviews
  • Rate plans and promotions
  • complexes
  • Payouts (Please contact Hopper to view your payouts)
  • Any added items to the guest invoice via Guesty.
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