Mark an Inbox message as one that doesn't require a reply to help align team members on which conversations are complete.
Note:
This action doesn't affect auto responses. Guesty sends them as expected.
When you archive a conversation thread with the most recent message from a guest, the process is automated: the "Mark as no need to reply" action is applied automatically.
Follow the instructions below to mark a message as "no need to reply".
Step by step:
- Sign in to your Guesty account.
- In the side navigation menu, click
Inbox. - In the Inbox submenu, select the relevant inbox.
- Select the relevant conversation thread.
- At the bottom of the conversation thread, click Mark as no need to reply.
- Guesty automatically adds the text "No need to reply to this message" to the conversation thread. This text is visible only internally and doesn't show to the guest.
