Once you've created a Custom Field, you'll need to adjust its value (according to the relevant listing/reservation it relates to).
The default setting for Custom Fields is to show only populated fields — meaning only the custom fields with values are displayed. This setting can be manually changed from the Custom Fields tab in the listing's page.
Note:
Only reservations received or created after the change was made will get the new values.
The news values will not apply in the following cases:
- Existing reservations
- Reservations which were altered
- Reservations which were relocated
Step by step:
- Log in to your Guesty account.
- In the top navigation bar, click the icon drop-down menu and select Operations mode.
- Click Properties.
- Click the relevant listing.
- If the listing is a multi-unit, you can manage this feature via the multi-unit's main unit, and the settings will apply to all its sub-units. Alternatively, you can configure the settings for a specific sub-unit. Click the main unit or the specific sub-unit.
- In the “Details & Layout” section, select Custom Fields.
- Click Edit on either the "Property Custom Fields" section or the "Default Values for Reservation Custom Fields" section.
- You can view all custom fields on the editing page.
- Adjust the Custom Field’s value by activating the field according to the type:
-
For a custom field with a text box: Fill in the text box.
Important:
- When configuring a custom field for a link, refrain from including any extra text alongside the link.
- Click on the text box, and directly paste/input the URL link into the text box.
This will ensure that the Custom Field value is properly sent to your guests or team members.
- For a list type: Choose a value from the dropdown.
- For a toggle type: Switch the toggle on/off. In order to set the toggle as "off," first activate the field by switching the toggle on, and then off.
-
For a custom field with a text box: Fill in the text box.
- Click Save.