Setting a primary contact number

You can set a primary phone number for your contacts, whether they are guests (listed in the Contacts section) or other recorded contacts (listed in the Phonebook section - Pro users only). When a contact has only one phone number, that number will be set as the primary number by default. 

Note:

  • There is more than one way to edit a guest's number (including setting his primary number). To learn more, click here.
  • There can only be one phone number for each of your vendors and owners.

Setting a primary number via Contacts

The contacts section allows you to add new guests that haven't booked a reservation before. Follow the instructions below to set a contact's primary phone number. 

Pro users Lite users

Step by step:

  1. Sign into your Guesty account.
  2. In the top navigation bar, click the mode selector and select Guest experience mode.
  3. Click Contacts
  4. Click on the relevant contact.
  5. Navigate to "Contact profile".
  6. Hover over the "Contact details" section, and and click Edit on the right.
  7. Under "Phone", hover over the field of the relevant number, and click on the star icon to the right. The primary number will be indicated by a blue star.
  8. Click Save.

Setting a primary number via Phonebook

The phonebook section allows you to add new contacts that are not guests or vendors. For example, the local taxi station that can be used to bring your guests from the airport to the property. Follow the instructions below to set a primary number for a phonebook contact.

Step by step:

  1. Sign into your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Phonebook.
  4. Click on the relevant contact.
  5. In the "Phones" section, hover over the relevant phone number, and an empty star will appear to the right. Click on the star. The primary number will be indicated by a white star.
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