After linking your Expedia listings to Guesty, you can manage listings, reservations, and guest communication across both platforms.
Note:
- Minimum nights cannot be set at the property level in Guesty as this setting does not sync to Expedia. Instead, you can manually adjust the minimum nights via the calendar.
- When you link your listings with Guesty, only those specific listings will sync and can be managed in Guesty. The connection does not extend to your entire Expedia account or to any unlinked listings.
See below where to set and/or manage your Expedia listings, reservations, guest communication, and tools. Data is synced to Expedia instantly.
Listing details
Action | Where to manage it |
---|---|
Manage property details | Expedia |
Manage the listing's amenities | Expedia |
Manage marketing information | Expedia |
Calendar and availability
Action | Where to manage it |
---|---|
Manage calendar & availability | Guesty |
Reservation policies
Action | Where to manage it |
---|---|
Manage instant bookings | Guesty |
Manage rate plans and cancellation policies | Guesty (except package or corporate rate plans, managed in Expedia). |
Financials and revenue management
Action | Where to manage it |
---|---|
Manage deposits, additional fees, and taxes |
Expedia Add fees (such as pet fees) at the rate plan level in Expedia to include them in guest prices. If you’re using Expedia Collect, Expedia will collect the fees. If you’re using hotel collect, you’re responsible for charging the fees from guests directly. For Expedia Collect, guests prepay these fees; for hotel collect, guests pay fees upon arrival. In Guesty, guest invoices display these fees as “Room fees”. When you sync rate plans from Guesty to Expedia, any fees set at the rate plan level in Expedia remain, but their descriptions/names are removed each time. To overcome this, re-enter descriptions/names in Expedia at the rate plan level after each sync. |
Manage promotions | Expedia |
Guest communication
Action | Where to manage it |
---|---|
Cancel/alter reservations |
Expedia Only guest-initiated changes sync automatically to Guesty. For any other changes made in Expedia, update them manually in Guesty. |
Manage guest communication | Guesty |
Learn more about forwarding guest communication from Expedia to Guesty.