If an incorrect bedroom layout is displayed on Booking.com, follow the steps below to resolve the issue.
Step by step:
- Access the listing page on Booking.com via the Booking.com Extranet.
- You will find the bedroom layout on the listing page on Booking.com.
- If you find a discrepancy between the room layout on Booking.com and that on Guesty, contact us with the following information:
- Guesty Listing ID
- The bedroom layout needs to be updated (the format should be similar to what is displayed on Booking.com).
- The number of rooms
- The number of beds in each room
- The types of beds