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FAQ

Articles

  • Why are my automated messages marked as “unread” in my conversation thread?
  • Why Is There No Option to Reply to a Guest's Inquiry?
  • Can I Add an Image From My Computer to a Message?
  • Can I Change the Email Address at the Bottom of Quotes?
  • Can a Guest Respond to a Message Sent From Guesty via SMS?
  • Can I Change the Sender Name in Emails Sent from the Guesty Inbox?
  • Can I Archive Messages in Airbnb Channel Inbox?
  • How Are Conversations Ordered in the Inbox?
  • Why Are Automated Messages to Users or Contacts Not Displayed in the Inbox?
  • Why Are Messages I Sent to a Guest Not Appearing in Guesty’s Inbox?
  • How does the Guesty integration email work?
  • Will Messages Sent via SMS or Whatsapp Be Displayed in the Channels’ Inboxes?
  • Does Guesty Support Receiving Images via SMS?
  • Why Does a Guest Have a Star Next to Their Name in the Conversation Feed?
  • Will a New Message in an Archived Conversation Unarchive the Conversation?
  • Can I Archive Messages in the Owners Inbox?
  • Is there a Guesty Whatsapp business number that can be shared with Guests?
  • Is There a Character Limitation for SMS?
  • Why Does My Message Show Sender as N/A?
  • Which Phone Number Appears in an SMS Message Sent From the Guesty Inbox?

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