Tip:
Complement your short-term rentals business by offering extended stays. Learn how to optimize your setup in Guesty to easily manage these listings.
Automated Messages let you automate the sending of messages that you use repeatedly. Create or edit Automated Message templates, optimizing them for your extended stay listings. See the information below.
Add Sending Conditions
When creating or editing an Automated Message template, add sending rules to define the conditions under which they are sent. See our suggestions below.
Tip:
Learn more about adding sending conditions to Automated Messages.
Number of Nights
Add a condition to send a message based on the reservation's number of nights. For example, send a message if a reservation is longer than 27 days, or if a reservation is shorter than 28 days for regular short-term stays. Follow the instructions below.
Step by Step:
- Under "Send the message only if', click Add condition.
- Select Number of nights.
- Select the relevant items from the drop-downs.
Booking Channel
Choose to send messages for reservations that originate from certain booking channels. Follow the instructions below.
Step by Step:
- Under "Send the message only if', click Add condition.
- Select Channel.
- Select the relevant channel(s).
Differentiate Between the Source of Extended Stay Reservations
Add a sending condition based on whether a longer stay reservation was made via a short-term rental booking channel or via a dedicated extended stay channel. Read more and follow the instructions below.
Step by Step:
- Under "Send the message only if', click Add condition.
- Select the relevant field from the list.
- Turn the toggle on or off as relevant.
Select Listings
When creating or editing an Automated Message template, choose which listings the Automated Messages will be sent for. Add the extended stay tag to your listings if you have not done so already, and follow the instructions below.
Step by Step:
- Click the drop-down under "Select the listings that this automation will be active on".
- Select Listing by filter.
- Click Filter tag.
- Select the ExtendedStay tag from the drop-down.
Tip:
Learn how to send Check-in Forms and rental agreements via Automated Messages for extended stay reservations.
