You can contact our Customer Solutions team at any time. Create and add a screenshot or file to your query to help us better understand your question and resolve the issue.
Follow the instructions below to create a screenshot.
Follow the steps below to attach a screenshot to your inquiry.
Step by step:
- Go to the Guesty Contact Page.
- Select the most relevant category.
- Under Description on the "Submit a Ticket" page, click Attach a file.
Important:
When attaching a screenshot, review it to ensure that sensitive information is not visible.
Supported File Types
- Images: jpeg, jpg, png, gif, ico, bmp, and tiff.
- Documents: pdf, doc, docx, ppt, pptx, xls, and xlsx.
- Audio: wav, aif, aifc, aiff, mp3, mpga, mpg, mpa, gsd, gsm, au, and snd.
- Video: mp4.
- Other: csv and xml.
