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Attaching a Screenshot to a Customer Solutions Query
15 May 2023 11:12
our Customer Solutions team at any time.
and add a screenshot or file to your query to help us better understand your question and resolve the issue. Follow the steps below to attach a screenshot.
Step by step:
Go to the
. Guesty Contact Page Select the most relevant category.
Under Description on the "Submit a Ticket" page, click
Attach a file.
If attaching a screenshot, please review it to ensure that sensitive information is not revealed.
Supported File Types
Images: jpeg, jpg, png, gif, ico, bmp, and tiff.
Documents: pdf, doc, docx, ppt, pptx, xls, and xlsx.
Audio: wav, aif, aifc, aiff, mp3, mpga, mpg, mpa, gsd, gsm, au, and snd.
Other: csv and xml.
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