Unable to change an inquiry to a confirmed reservation

If you are unable to change the status of a reservation from "inquiry" to "confirmed", it may indicate that a confirmed reservation was received for overlapping dates after the inquiry arrived in Guesty. If this occurs, you will see one of the following error messages when making the change.

  • Can't confirm reservation with specified dates.
  • The selected multi-unit is not available for the reservation dates.

Note:

Check the Listing's Calendar or Multi-Calendar to see if an overlapping reservation has been received.

Was this article helpful?
0 out of 0 found this helpful