The information in this article is relevant only for the Vrbo full sync connection type.
Same-guest reservations are merged under the same conversation thread in the Inbox to provide you with the context of past communication with that guest.
For Vrbo, when an inquiry becomes a confirmed reservation, a separate conversation thread will open if any of the following changed since the inquiry was sent:
- Check-in date
- Check-out date
- Number of guests
- Full name of the guest
- Listing