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Inbox: Confirmed Vrbo reservation for same-guest created a new conversation thread
Same-guest reservations are merged under the same conversation thread in the Inbox to provide you with the context of past communication with that guest.
For Vrbo, when an inquiry becomes a confirmed reservation, a separate conversation thread will open if any of the following change since the inquiry was sent:
- Check-in date
- Check-out date
- Number of guests
- Full name of the guest
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