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Inbox: A Confirmed Vrbo Reservation for Same-Guest Created a New Conversation Thread
Same-guest reservations are merged
under the same conversation thread in the Inbox to provide you with the context of past communication with that guest.
For Vrbo, when an inquiry becomes a confirmed reservation, a separate conversation thread will open if any of the following change since the inquiry was sent:
- Check-in date.
- Check-out date.
- Number of guests.
- Full name of the guest.
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