Updating your company information or address

Guesty is required to obtain your business information in order to comply with global regulations. This information is fully compliant with privacy and GDPR regulations and will not be used for any other purpose.


Any request to change company name and/or Tax ID will require for a new contract to be signed by the user with the updated information.

If you are updating your company address, please note that all other required fields must also be completed to ensure that all information is up-to-date, including your VAT or Tax ID.


Company information fields explained

Business type

Individual or business entity. A business entity is formed and administered as per corporate law, which engages in business activities, charitable work, or other permitted activities, and includes corporations, partnerships, trusts, and NGOs. An individual is one who has their own legal personality, an individual human being and is not formed or administered as per corporate law. 

VAT or company Tax ID

The number used as an identifier for tax purposes. This may be referred to as a business number or fiscal registration number in your country.

If you are an individual and do not have company information, please provide your personal identification number or tax identification number.

Contact details

The contact information of the individual Guesty should contact in case more information is required.


Update company information

Address (excluding zip)

To update your company information, follow the steps below.

Pro users Lite users

Update company information

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select the Setup mode.
  3. Click Account settings.
  4. In the left menu, click Company Info.
  5. Update the relevant fields.
  6. Scroll to the bottom, click the checkbox then click Submit.

name or tax ID

Contact us with your updated company information (including current address), and your request will be escalated to the relevant team to prepare a new contact for you.

VAT or zip code

In some cases, the VAT will be greyed-out and you will be unable to update it. Moreover, if you need to update your country or Zip code, please contact us.



When contacting our CX team, please make sure to provide the full address information, including the name of the street, the number, the country, city and Zip code.

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