Vrbo: Wireless internet was checked in Guesty but does not display on Vrbo

The information in this article is relevant only for Guesty Lite users who started connecting Vrbo before 19 Feb 2024 and for Pro users.

In Guesty, both "Internet" and "Wireless Internet" on the listing's amenities are marked as appearing on Vrbo. However, due to a Vrbo limitation, wireless internet cannot be specified as an amenity on Vrbo. If you check either "Internet" or "Wireless Internet" in Guesty, the listing page on Vrbo will display "Internet". See Note

To resolve the issue you can do one of the following:

  • Include the term "free Wi-Fi" in the listing’s title or description: The amenity will be added to the listing page in Vrbo, under the "General" section.
    • Since Guesty concatenates all of the listing's description fields and sends them as one description, you can add the term "free Wi-Fi" in any description field.
  • Ask Vrbo Support to change their System of Record for amenities: You will be able to control the amenities from the Vrbo dashboard.


When guests search for listings in Vrbo, internet and Wi-Fi are considered the same amenity and are displayed together. Therefore, even if the listing does no list Wi-Fi as an amenity, it will still show up in the search.

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