Approving or declining a guest inquiry


This article relates to Guesty's premium Guest Communication Services feature.

The onboarding process allows us to get to know you and your preferences as a host. During the onboarding process, you are asked to fill out a questionnaire that addresses all of your guest screening requirements, from preferred guest type to booking details and specifics.

Each time you receive a guest inquiry, our experts will compare the details of that inquiry to your indicated screening preferences. 

If you wish to specify additional screening preferences for our experts to follow when approaching an inquiry, you can always contact us at

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