If you have chosen to assign a multi-unit listing's reservations to sub-units manually, or if there is no available space on the calendar for Guesty to automatically allocate a reservation, you can assign it to a sub-unit via the guest's reservation page. Follow the instructions below.
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Step by step:
Tip:
Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.
- Sign in to your Guesty account.
- In the top menu, click Reservations.
- Click the relevant reservation.
- In the "Summary" section, click the pencil icon.
- Under "Assigned Unit", select the new sub-unit from the drop-down.
- Click Save.
Tip:
You can make room for this reservation by relocating other reservations to different sub-units, if relevant. Learn more.
Note:
You can assign a reservation to a sub-unit that is unlisted. However, it is not possible to assign a reservation to a sub-unit that is not an active listing in Guesty.