Automated Message: Message was sent with an incorrect total payment value for a Vrbo reservation

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When connecting listings to the Vrbo integration, Guesty automatically adds two Automated Message templates to the listings:

  • HomeAway auto-created hook for confirmed reservation
  • HomeAway auto-created hook for altered reservation

Due to some inaccuracies with the {{total_payout}} variable, Automated Message templates that were created after 30.11.2020 will have the {{host_payout}} variable instead, but Automated Message templates that were created before 30.11.2020 will still have the potentially inaccurate {{total_payout}} variable. Since these templates cannot be corrected retroactively, we recommend editing them to delete the {{total_payout}} variable and add the {{host_payout}} variable instead.

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