Error message when publishing a listing to TripAdvisor: Pass manual verification

Follow the troubleshooting steps below to resolve issues if your attempt to publish a listing to TripAdvisor has failed.

 

Error message displayed

Explanation/resolution

Error message:
PASS_MANUAL_VERIFICATION

This indicates that a verification link has not yet been clicked in a TripAdvisor email.

Follow these steps to resolve this issue:

  1. Locate the email, and complete the verification process with TripAdvisor.
  2. Once done, click Failed (next to the relevant listing on the TripAdvisor integration page in Guesty).
  3. Select Retry from the drop-down.

 

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