Deactivating a listing's Auto Reviews feature

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You can use Guesty's Auto Reviews feature to automate the process of posting guest reviews for your Airbnb reservations. If you no longer wish to use this feature for a certain listing, you can deactivate it. Follow the instructions below.


If the listing is a multi-unit, Auto Reviews is managed via the multi-unit's main settings, rather than via a sub-unit's settings. Learn more.

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Properties.
  4. Click the relevant listing.
  5. In the listing's sidebar menu, click Automation.
  6. From the drop-down, select Auto Reviews.
  7. Under "AUTOREVIEWS", turn off the Active toggle.
  8. In the pop-up that appears, click Disable.


Changed your mind? You can activate Auto Reviews at any time. Learn how to stop an Auto Review from being sent for a certain reservation.

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