Deactivating a Listing's Auto Reviews Feature

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You can use Guesty's Auto Reviews feature to automate the process of posting guest reviews for your Airbnb reservations. If you no longer wish to use this feature for a certain listing, you can deactivate it. Follow the instructions below.


If the listing is a multi-unit, Auto Reviews is managed via the multi-unit's main settings, rather than via a sub-unit's settings. Learn more.


Step by step:


Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.

  1. Sign in to your Guesty account.
  2. In the top menu, click Listings.
  3. Click the relevant listing.
  4. In the listing's menu, click Automation.
  5. From the drop-down, select Auto Reviews.
  6. Under AutoReviews, turn off the Active toggle.
  7. In the pop-up that appears, click Disable.


Changed your mind? You can activate Auto Reviews at any time. Learn how to stop an Auto Review from being sent for a certain reservation.

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