Setting the delay for posting an Auto Review

All Auto Reviews are posted after the relevant guest checks out.

By default, Auto Reviews are sent around midnight the day after they've checked out.

For example: If a guest checks out on January 23, 2024, at 1:00 PM, they will receive the Auto Review on January 24, 2024, at 12:00 AM.


You can choose how many days after check-out the review should be posted when you activate a listing's Auto Reviews feature or at any time after that.

Follow the instructions below.

Note:

The delay is set to three days by default.

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2.  In the top navigation bar, click the icon drop-down menu and select Operations mode.
  3. Click Properties.
  4. Click the relevant listing.
  5. From the listing's menu, click Automation.
  6. From the drop-down, select Auto Reviews.
  7. To the right of "Delay (in days)", enter the desired number of days.
  8. Click Save.
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