Billing: Failed Payment Process

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From the date of failed payment, Guesty gives a seven-day grace period before your account is deactivated. During those seven days, a reminder email will be sent every day to the account's Admin user reminding them to update the account's credit card details. After seven days, the account will be deactivated.

Note:

Once the payment has failed, listings that are not yet activated cannot be activated. You can activate listings only after a successful payment has been made.

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