Payments
- TripAdvisor handles all payments for reservations.
- You will receive an invoice from TripAdvisor for each processed payment.
- All payments will be sent 24 hours after check-in by TripAdvisor to your PayPal or bank transfer.
Cancellation
- In case of a cancellation by the guest, the payment will be transferred to you 24 hours after the check-in date and according to your cancellation policy.
- If you cancel a reservation, TripAdvisor will charge you a $200 USD cancellation fee. Cancelling a reservation will also affect your account performance and SEO ranking on TripAdvisor. If you need to cancel a reservation due to a major incident, get in touch with TripAdvisor.
Commission
- TripAdvisor commission from property managers is 3% from each reservation.
Currencies
Guesty converts the currency to USD before syncing it with TripAdvisor, unless the listing's currency is one of the mentioned below:
- AUD (Australian Dollar).
- CAD (Canadian Dollar).
- CHF (Swiss Franc).
- EUR (Euro).
- GBP (Great British Pound).
- SEK (Swedish Krona).
- USD (US Dollar).
- THB (Thai Baht).
